Policies

Please be aware of the following Branchwater Border Collies boarding polices.
If you have any questions or concerns, please contact us.

Boarding Conract (PDF)

• Making Reservations
  To make reservations for your dog to visit with us while you are on vacation, please contact us

  by phone at 410.771.0071
  by email at

  If you are planning on vacationing during peak times (May 1-Sep 30, Thanksgiving, and Christmas), please make your reservations well in advance.

It has been a couple of months since I boarded Shane at your wonderful kennel - but we fully meant to thank you so much sooner!

I believe Shane was truly loved and cared for at your place and it is very appreciated! He looked and smelled great!

Susan

• Payment Policy —NEW POLICY EFFECTIVE DECEMBER 15, 2005
  Full payment will be due when you drop your dog off to be boarded.

• Returned Check Policy
  There will be a $20 service fee for all returned checks.

• Cancellation Policy
  We have a two-week cancellation policy.

• Holidays — We will be closed on the following holidays:
  New Year's Day
  Palm Sunday
  Easter Sunday
  Memorial Day
  Fourth of July
  Labor Day
  Thanksgiving
  Christmas Eve (No Afternoon Hours)
  Christmas Day
  New Year's Eve (No Afternoon Hours)